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Notimo — Support

Welcome to Notimo support! We’re here to help.

Contact

For all support requests, bug reports, or feature suggestions:

We typically respond within 1-2 business days.

Frequently Asked Questions

How does Notimo work?

Notimo helps you learn to read sheet music through interactive lessons, levels, and real-time piano practice. You can play with a MIDI keyboard, your iPhone touchscreen, or by singing into the microphone.

What’s included in the free version?

30 levels (15 Methodik + 15 Technik)
Free Practice mode in C major
Music theory lessons
Free Piano

What does Notimo Pro unlock?

All 340+ levels in the learning path
Advanced practice modes (intervals, chords, scales)
All key signatures in custom practice
All theme colors

How do I cancel my subscription?

Subscriptions are managed through your Apple ID: iPhone Settings → Apple ID (top) → Subscriptions → Notimo Pro → Cancel Subscription

Cancellation takes effect at the end of your current billing period — you keep Pro access until then.

I bought Pro but it’s not unlocked

Tap “Restore Purchases” on the paywall. If that doesn’t work, contact us at Notimoapp@gmail.com.

MIDI keyboard not working?

Make sure your MIDI keyboard is connected (Lightning/USB-C cable or Bluetooth)
Open Notimo Settings → MIDI → Diagnose
Press a key on your keyboard — Notimo should show the note

Privacy

See our Privacy Policy.

Last updated: May 2026